Privacy Policy

1. Information We Collect

We may collect personal information in the following ways.

1.1 Information You Provide to Us

This may include:

• Name and contact details (such as email address, phone number, company and role)
• Account registration or profile information
• Support inquiries and communications with our team
• Marketing and communication preferences
• Transaction or program participation details (where applicable)

1.2 Information Collected Automatically

When you use our website or platform, we may automatically collect:

• IP address and device identifiers
• Browser type, operating system, and technical session details
• Usage data, activity logs, and interaction events
• Cookies, tags, and analytics identifiers

We use cookies and similar technologies to enhance security, functionality, and
performance. You may manage cookie settings through your browser.

1.3 Information From Partners or Clients

In limited cases, we may receive information from:

• Loyalty and program partners
• Platform integrations and service providers
• Marketing, analytics, or technology partners

We only process such information in accordance with contractual obligations and
applicable law.

2. How We Use Your Information

We may use personal information to:

• Provide, operate, and support the Services
• Administer loyalty or engagement programs (where applicable)
• Respond to inquiries and provide customer support
• Personalize communications and user experiences
• Perform analytics, measurement, and platform optimization
• Maintain security, detect misuse, and prevent fraud
• Satisfy legal, regulatory, and compliance requirements

We do not sell personal data.

3. How We Share Information

We may disclose personal information, where appropriate, with:

• Trusted service providers and technology partners that support our operations
• Program or business partners involved in service delivery
• Professional advisors such as legal, accounting, or compliance consultants
• Governmental or regulatory authorities where required by law, regulation, or to
  protect rights and safety

All third parties are required to handle information securely and in accordance with
applicable privacy obligations.

4. Data Security

We implement administrative, technical, and organizational safeguards designed to
protect personal information against unauthorized access, alteration, loss, or misuse.
While we apply reasonable measures, no method of electronic transmission or storage is
completely secure.

5. Data Retention

We retain personal information only for as long as necessary to:

• Provide and support the Services,
• Meet legal, contractual, and regulatory obligations, and
• Support legitimate business purposes.

When information is no longer required, it is securely deleted, anonymized, or otherwise
disposed of in a safe manner.

6. Your Rights and Choices

Depending on your jurisdiction, you may have rights to:

• Access or request a copy of your personal information
• Request corrections to inaccurate or incomplete information
• Request deletion or restriction of processing
• Object to certain types of processing
• Withdraw consent where processing is based on consent

To submit a request, please contact us using the methods described below. We may require
identity verification before responding.

7. International Data Transfers

Where personal information is transferred or accessed across regions, we implement
appropriate safeguards consistent with applicable data-protection laws.

8. Children’s Privacy

The Services are not intended for children under the age of 16, and we do not knowingly
collect personal information from minors.

9. Changes to This Policy

We may update this Privacy Policy from time to time. When changes are made, the “Last
Updated” date at the top of this page will be revised accordingly.

10. Contact Us

If you have questions about this Privacy Policy or wish to submit a privacy request,
please contact us through the Contact Us form available on our website.