Event Tickets Marketplace
Expand your loyalty program with a fully white-labeled, customer-branded ticketing experience that gives members access to millions of ticketed events worldwide—including sporting events, concerts, Broadway, and more. Members can earn and burn points/miles, pay in cash, or use split pay (cash + points/miles) for maximum flexibility. Powered by global API feeds with real-time inventory and digital delivery.
Make loyalty more memorable
Turn points into experiences. Give members access to the most sought-after events around the world—while keeping economics, controls, and service quality enterprise-ready.
Core capabilities
Designed for loyalty: real-time inventory, flexible tender types, and a premium member experience—without operational burden on your team.
Member experience + checkout
A modern ticketing journey that feels native to your program—and works for points/miles redemption at scale.
Fully white-labeled interface
Brand-consistent marketplace with your look and feel, program messaging, and loyalty rules—across web and mobile experiences.
Earn & burn points/miles
Support points or miles earn and redemption flows—plus eligibility controls by tier, segment, or membership status.
Split pay (cash + points)
Members can combine points/miles with cash to unlock premium events and improve conversion on higher price points.
Tier & status-aware access
Offer preferred inventory, pricing, or early access by tier—ideal for airline/hotel elite tiers and premium cardholders.
Advanced purchase opportunities
Enable pre-sale and “first access” experiences to increase engagement and differentiate premium program tiers.
Exclusive access bundles
Curate VIP experiences, hospitality packages, and limited-availability inventory to create “only here” program moments.
Inventory + coverage
Always-current event coverage at global scale—powered by API feeds and real-time availability.
Global API feeds (real-time)
Pull live inventory, pricing, and availability across multiple sources—giving members access to millions of tickets worldwide.
Broad event categories
Sports, concerts, theater/Broadway, festivals, and more—so your program supports the experiences members care about most.
Smart search + discovery
Location-aware search, dates, venue and performer filters, and relevance tuned to help members find the right event fast.
Price transparency + guardrails
Configurable controls for displayed pricing, fees, and redemption rates to protect program economics and reduce disputes.
Inventory rules engine
Governance for restricted events, region rules, limits per member, and compliance requirements for different markets.
Real-time order status events
Webhooks for purchase, delivery, and support events—powering notifications, CRM journeys, and program analytics.
Security + trust
Protect members and program currency with ticketing-grade controls built for high-demand inventory.
Fraud & abuse controls
Velocity checks, rule-based monitoring, and risk signals for suspicious activity—especially important for marquee events.
Account takeover protection
Step-up verification for high-value transactions and device signals to reduce hijacked accounts and unauthorized purchases.
Audit-ready reporting
Transaction logs and exports for finance and compliance—supporting settlement, reversals, and program governance.
Enterprise integrations
Connect loyalty, identity, marketing, and finance workflows—without brittle custom work.
SSO + identity
SAML/OAuth support, role-based access, and enterprise controls for secure access and administration.
Loyalty ledger + settlement
Points holds/settlement, reversals, and reconciliation-friendly exports that align to card rewards and travel loyalty accounting needs.
CRM/CDP connectivity
Sync segments and trigger campaigns for pre-sale announcements, event reminders, and win-back journeys.
Operations that protect the experience
High-touch categories need high-trust service. Keep members happy while reducing the operational load on your team.
End-to-end customer support
Ticketing-aware support for ordering, delivery access, seat issues, rescheduling guidance, and vendor coordination—so your team stays focused.
Digital delivery + access support
Mobile delivery workflows and “day of event” readiness—helping members retrieve tickets and resolve access issues fast.
Proactive notifications
Purchase confirmations, delivery readiness reminders, and event-day alerts that reduce inbound support and boost confidence.
Policies + dispute handling
Clear rules for cancellations, refunds, and exceptions—with audit trails and escalation paths for sensitive cases.
Quality controls
Monitoring for inventory accuracy, failed fulfillment, and seller performance—helping protect member trust for premium events.
Program cost controls
Budget pacing and configurable redemption parameters to protect margins while still delivering aspirational experiences.
Competitive advantages
Differentiate your loyalty program with experiences members talk about—and keep the platform scalable and governed.
Massive global inventory
- Access to millions of ticket listings across event categories and geographies.
- Real-time feeds keep pricing and availability current.
- Helps programs stay relevant to diverse member interests.
Premium moments that drive loyalty
- Advance purchase and exclusive access to build tier value.
- VIP packages and curated experiences for high-value segments.
- Perfect for travel elites, premium cards, and top performers.
Branded end-to-end experience
- White-labeled UI that looks and feels like your program.
- Consistent loyalty messaging and rules across channels.
- Reduces friction and increases conversion.
Trusted operations & support
- Customer support built for ticketing complexity and event-day urgency.
- Digital delivery and access support reduce negative member experiences.
- Governance and reporting keep programs audit-ready.
Flexible program economics
- Earn/burn points + cash, plus split-pay for higher conversion.
- Controls for redemption rates, limits, and eligibility.
- Supports multi-vertical loyalty strategies.
Data + measurable ROI
- Insights on engagement, category interest, and conversion.
- Supports campaign attribution and tier lift measurement.
- Helps justify investment with measurable outcomes.
Ready to bring experiences into your loyalty program?
Launch a white-labeled ticketing marketplace with real-time global inventory, flexible tender types, and enterprise-grade operations.
Next steps
- Define earn/burn rules, eligibility, tier access, and split-pay policy (points + cash).
- Enable inventory feeds and configure discovery experiences (search, filters, featured collections).
- Connect integrations (SSO, loyalty ledger/holds, CRM/CDP, finance exports, webhooks).
- Go live with customer support coverage, digital delivery workflows, and operational SLAs.
